adds7 Terms & Conditions

1. Introduction

These Terms & Conditions (hereinafter "Terms", "Agreement") constitute a legally binding agreement between you (hereinafter "Player", "User", "you") and adds7 (hereinafter "adds7", "we", "us", "our"), the operator of the online betting and casino platform accessible at https://adds7.io (the "Platform"). These Terms govern all access to and use of the Platform, including all games, betting markets, payment services, promotional offers, customer support interactions, and any other features or services offered through the Platform.

By registering an account on adds7, making a deposit, placing a bet, participating in a promotion, or otherwise using any feature of the Platform, you acknowledge that you have read, understood, and agreed to these Terms in full. These Terms apply to all players accessing adds7 from Bangladesh, including but not limited to players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of this Agreement.

2. Eligibility

2.1 Age Requirement

The adds7 Platform is strictly intended for adults. You must be at least 21 years of age to register an account, make a deposit, or participate in any paid gaming or betting activity on the Platform. adds7 enforces a zero-tolerance policy on underage gambling. Registration by or on behalf of any person under the age of 21 is a material breach of these Terms and will result in immediate account closure and forfeiture of any funds held.

2.2 Jurisdictional Compliance

You are solely responsible for ensuring that your use of adds7 complies with all applicable laws and regulations in your jurisdiction. adds7 makes no representation that the Platform is legal or available in any specific jurisdiction outside Bangladesh. By accessing the Platform, you confirm that online gambling is not prohibited under the laws applicable to you.

2.3 Disqualified Persons

The following categories of persons are not eligible to register or maintain an account on adds7:

• Persons under 21 years of age.
• Persons who have previously been excluded or suspended from adds7 for any reason.
• Employees, contractors, agents, affiliates, or immediate family members of adds7 or any of its software or service providers.
• Persons acting on behalf of any of the above.

3. Account Registration

3.1 Single Account Policy

Each individual player is permitted to hold exactly one registered account on the adds7 Platform. Opening, operating, or attempting to operate more than one account — whether under the same identity or a different identity — constitutes a serious breach of these Terms. adds7 reserves the right to close all duplicate accounts and confiscate any balances held within them.

3.2 Account Information Accuracy

You must provide accurate, complete, and truthful information during registration, including your full legal name, date of birth, residential address in Bangladesh, and valid mobile number. You must promptly update your account information if any details change. adds7 is not liable for any issues arising from inaccurate or outdated account information.

3.3 Identity Verification

adds7 reserves the right to request identity verification documents at any stage of the account lifecycle, including at registration, before processing a withdrawal, or during a review of account activity. Acceptable documents include government-issued national ID (NID), passport, or driving licence. Failure to provide satisfactory verification documents within the stipulated timeframe may result in account restriction or closure.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your adds7 username and password. You must not share your login credentials with any third party. You must notify adds7 immediately at [email protected] if you suspect any unauthorised access to your account. adds7 will not be liable for any losses arising from your failure to maintain the security of your login credentials.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

adds7 accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT) via the following verified payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.

4.2 Minimum Deposit

The minimum deposit amount is ৳500 per transaction. Deposits below this threshold will not be credited to the player's account balance. There is no maximum deposit limit, though adds7 reserves the right to impose limits at its discretion in response to responsible gaming concerns or security reviews.

4.3 Withdrawal Conditions

Withdrawals may only be directed to a payment method registered under the same name as the adds7 account holder. adds7 does not permit third-party withdrawals under any circumstances. Withdrawal requests are subject to identity verification and may be subject to a review period of up to five (5) Bangladesh Standard Time (BST, UTC+6) business days.

4.4 Responsible Withdrawal Policy

adds7 reserves the right to delay, review, or decline any withdrawal where there is a reasonable suspicion of fraud, money laundering, bonus abuse, or any other activity that breaches these Terms. Players are advised that chargebacks or reversal requests initiated through a payment provider may result in permanent account suspension.

5. Betting Rules

5.1 General Betting Rules

All bets placed on the adds7 sportsbook are subject to the specific rules applicable to the relevant sport and market. By placing a bet, you confirm that you understand and accept the applicable betting rules. adds7 reserves the right to void any bet placed in error, placed on a clearly incorrect price, or placed in breach of these Terms.

5.2 Cricket and Sport-Specific Rules

Cricket betting markets — including BPL, IPL, T20 World Cup, Bangladesh Tigers internationals, and other domestic and international competitions — are governed by the market-specific rules published on the Platform. In the event of a dispute regarding a cricket or sport-specific result, the decision of adds7 is final, subject to the dispute resolution process set out below.

5.3 In-Play Betting

In-play (live) betting is offered at adds7's discretion. adds7 reserves the right to suspend, delay, or restrict any in-play market at any time without notice. Bets accepted prior to a market suspension will stand unless voided in accordance with these Terms or the applicable sport rules.

5.4 Maximum Winnings

adds7 reserves the right to impose maximum winnings limits on individual bets or across all bets placed during a specified time period. Any such limits will be clearly communicated to the player prior to bet placement where possible. adds7's liability on any single bet shall not exceed the maximum payout limit in force at the time the bet was placed.

6. Casino Game Rules

6.1 Game Availability

The adds7 casino lobby offers live dealer games, slots, and specialty games sourced from certified providers including Evolution Gaming, Pragmatic Play, Pragmatic Play Live, NetEnt, Microgaming, Spribe, and Ezugi. Game availability may vary and adds7 does not guarantee continuous availability of any specific game title.

6.2 Random Number Generators

All non-live casino games (slots, RNG table games) on adds7 use certified random number generator (RNG) technology that has been independently audited and verified for fairness. adds7 does not manipulate RNG outcomes. Game results are final once displayed on screen, except in cases of a verifiable technical malfunction.

6.3 Technical Malfunctions

In the event of a technical malfunction, disconnection, or software error that affects the outcome of a game, adds7 reserves the right to void the affected round and refund the relevant stake to the player's account balance. adds7 is not obligated to honour any payouts generated by or in connection with a technical error.

7. Bonuses & Promotions

7.1 Bonus Terms Apply

All bonuses, free bets, free spins, cashback offers, and other promotional rewards offered by adds7 are subject to specific terms and conditions stated at the time of the offer. These promotional terms form part of this Agreement. In the event of any conflict between a specific promotional term and these Terms, the specific promotional term shall prevail in respect of that promotion only.

7.2 Wagering Requirements

Bonus funds are subject to wagering requirements before they may be converted to withdrawable cash. The applicable wagering requirement, eligible games, minimum odds, and expiry period for each bonus will be clearly stated in the relevant promotion. Failure to meet wagering requirements within the stated timeframe will result in the forfeiture of the bonus and any winnings derived from it.

7.3 Bonus Abuse

Any attempt to abuse bonus offers — including but not limited to multi-accounting, collusion, systematic low-risk wagering designed to fulfil wagering requirements without genuine gameplay, or fraudulent deposit and withdrawal cycles — constitutes a serious breach of these Terms. adds7 reserves the right to withhold, cancel, or reverse bonuses and associated winnings, and to close any account involved in such activity.

7.4 One Bonus at a Time

Unless explicitly stated otherwise in the relevant promotion, players may only hold one active bonus at any given time. Depositing while a bonus is active will not automatically cancel the existing bonus.

8. Responsible Gaming

adds7 is committed to promoting responsible gaming across its entire player base in Bangladesh. We provide all account holders with access to the following responsible gaming tools directly from their account dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts.
• Loss Limits: Set daily, weekly, or monthly maximum net loss amounts.
• Session Time Reminders: Receive notifications at set time intervals during a gaming session.
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Permanently exclude yourself from the Platform for a minimum period of six months.

If you believe gambling is negatively affecting your finances, relationships, or mental health, please contact our support team at [email protected] for immediate, confidential assistance. adds7 is intended for entertainment purposes only. For adults aged 21 and above only.

9. Prohibited Conduct

The following activities are strictly prohibited on the adds7 Platform and constitute a material breach of these Terms:

• Using automated software, bots, scripts, or any artificial intelligence tool to interact with the Platform in any way not explicitly permitted.
• Attempting to access, tamper with, or interfere with the Platform's software, servers, databases, or networks.
• Exploiting software bugs, errors, or vulnerabilities for financial gain.
• Engaging in any form of collusion, match-fixing, or coordinated play designed to gain an unfair advantage over the house or other players.
• Using the Platform for money laundering, fraud, or any other illegal financial activity.
• Providing false identity information or impersonating another individual.
• Sharing, selling, or transferring your adds7 account to any third party.
• Depositing funds derived from criminal or illegal activity.

adds7 reserves the right to immediately suspend or permanently close any account found to be engaged in prohibited conduct, to withhold and forfeit all balances held in such accounts, and to report the relevant activity to the appropriate authorities where required by law.

10. Intellectual Property

All content on the adds7 Platform — including but not limited to the adds7 brand name and logo, website design, graphics, text, software code, game interfaces, and promotional materials — is the exclusive intellectual property of adds7 or its licensed providers. Nothing in these Terms transfers any intellectual property rights to any player. You may not copy, reproduce, distribute, modify, transmit, or create derivative works from any Platform content without the prior written consent of adds7.

11. Limitation of Liability

To the fullest extent permitted by applicable law, adds7 shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or opportunity arising from your use of or inability to use the Platform.
• Any indirect, incidental, consequential, or punitive damages of any kind.
• Any loss arising from interruptions to Platform availability due to maintenance, technical failure, or third-party infrastructure issues.
• Any loss arising from your failure to comply with these Terms, including loss of bonus funds or winnings due to bonus abuse or wagering requirement non-compliance.

adds7's total aggregate liability to any player in respect of any single claim or series of related claims shall not exceed the total amount deposited by that player in the thirty (30) day period immediately preceding the event giving rise to the claim.

12. Privacy & Data

adds7 collects, processes, and stores personal data in accordance with our Privacy Policy, which is available at adds7.io/privacy-policy and incorporated into these Terms by reference. By registering an account on adds7, you consent to the collection and processing of your personal data as described in the Privacy Policy. adds7 implements industry-standard 256-bit SSL encryption across the entire Platform to protect your personal and financial information.

13. Termination

13.1 Termination by Player

You may close your adds7 account at any time by contacting our support team. Upon closure, any remaining balance (after deduction of applicable bonus funds that have not met wagering requirements) will be returned to your verified payment method within five (5) BST business days.

13.2 Termination by adds7

adds7 reserves the right to suspend, restrict, or permanently close any account at any time and without prior notice if it has reasonable grounds to believe that the account holder has breached any provision of these Terms, has engaged in fraudulent or illegal activity, or poses a risk to the security or integrity of the Platform.

14. Amendments to These Terms

adds7 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email to the address on file or via a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of those changes. If you do not agree to the amended Terms, you must cease use of the Platform and close your account.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable to the operation of adds7. Any dispute arising out of or in connection with these Terms or your use of the Platform that cannot be resolved through our internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts. adds7's decision on all disputes relating to game outcomes, bonus eligibility, and account status shall be final and binding, subject to any statutory rights you may have under applicable consumer protection law.

16. Contact Us

If you have any questions about these Terms & Conditions, or if you wish to raise a formal dispute, please contact the adds7 support team:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the Platform interface.
• Response Time: We aim to respond to all written enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

adds7 is committed to resolving all player concerns fairly, transparently, and promptly. If you are not satisfied with the outcome of a support interaction, you may escalate your concern through our formal complaints procedure by emailing [email protected] with the subject line "Formal Complaint".