Responsible Gaming at adds7
adds7 believes that gaming should always be an enjoyable experience — never a source of stress or harm. This page outlines every tool, resource, and commitment we have in place to help players across Bangladesh stay in control and play responsibly.
Our Commitment
Gaming Is Entertainment — Not an Obligation
adds7 was built to give players across Bangladesh — from Dhaka to Chittagong, Sylhet to Cox's Bazar — a safe, fair, and transparent platform to enjoy cricket betting, live casino, and slots. We take our responsibility to player welfare as seriously as we take our technology and game selection.
Our responsible gaming framework is not a legal checkbox. It is a genuine, operational commitment embedded in how adds7 is designed from the ground up. Every account holder has access to a full suite of self-management tools, and our 24/7 support team is trained to respond sensitively to any player who feels their gambling habits may be getting out of hand.
Gambling involves real money and real risk. adds7 encourages all players to set personal limits before they start playing, to treat winnings as a bonus rather than income, and to step away the moment gaming stops feeling fun. For adults aged 21 and above only.
If you or someone you know is struggling with gambling, please reach out to our support team immediately at [email protected] or via our 24/7 live chat. No judgement. Completely confidential. We are here to help.
21+ Age Restriction: The adds7 Platform is strictly for adults aged 21 years and above. Age verification is mandatory for all accounts. If you believe a minor is accessing adds7, contact us immediately at [email protected]. adds7 has zero tolerance for underage gambling.
Need Help Right Now? If gambling is causing you distress — financially, emotionally, or in your relationships — please contact the adds7 responsible gaming support team at [email protected] or use the 24/7 live chat on the Platform. We can activate a cooling-off period or self-exclusion on your account within minutes of your request.
Player Protection Tools
Stay in Control with adds7's Safety Features
Every adds7 account comes with a full set of responsible gaming controls, accessible directly from your account dashboard at any time.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit cap in Bangladeshi Taka (BDT) to prevent overspending. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory 24-hour cooling period. Lowering a limit takes effect instantly.
Loss Limits
Define the maximum amount in BDT you are willing to lose over a set period — daily, weekly, or monthly. When your loss limit is reached, adds7 will automatically restrict further wagering until the period resets. This tool helps you stay within a budget you are comfortable with.
Session Time Limits
Set a maximum session duration so that adds7 automatically alerts you — or logs you out — when you have been playing for a defined period. Regular breaks are one of the most effective ways to maintain perspective and avoid impulsive decisions during a gaming session.
Time-Out / Cooling-Off Period
Take a short break from adds7 for a period of your choosing — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is fully suspended: no deposits, no bets, no access to games. The time-out cannot be reversed until the selected period expires.
Self-Exclusion
If you feel you need a longer break, adds7 offers a self-exclusion option for periods of 6 months, 1 year, or permanently. During self-exclusion, your account is fully closed and all marketing communications are immediately stopped. To re-open an account after a fixed-period exclusion, a mandatory review process applies.
Activity & Spending History
Access a complete, transparent record of your deposits, withdrawals, game sessions, and total spending at any time from your account dashboard. Reviewing your gaming history regularly is a healthy habit that keeps your real spend visible and prevents gradual budget drift.
Step-by-Step
How to Activate a Responsible Gaming Tool
All responsible gaming controls on adds7 are self-service and available around the clock. Here is how to use them:
Log In to Your adds7 Account
Visit the adds7 Platform and sign in using your registered mobile number or username and password. Ensure you are on the secure adds7.io domain.
Navigate to Account Settings
Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu to access your personal account management area.
Select "Responsible Gaming"
Within Account Settings, locate the "Responsible Gaming" tab. This section contains all available player protection tools: deposit limits, loss limits, session controls, time-out, and self-exclusion.
Choose and Confirm Your Settings
Select the tool you wish to activate, enter your preferred parameters (e.g., a daily deposit limit of ৳2,000), and confirm. Restrictions take effect immediately. A confirmation will be sent to your registered email.
Contact Support If You Need Assistance
If you cannot access your account settings or need a tool activated urgently, contact our support team at [email protected] or via live chat. We will activate any restriction on your behalf within minutes, at any hour of the day.
Know the Warning Signs
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise from the inside. The following signs suggest it may be time to take a break or seek help.
Chasing Losses
Feeling compelled to keep playing in order to win back money you have already lost, even when it is clearly not working.
Exceeding Your Budget
Regularly spending more than you planned to, or gambling with money set aside for essential expenses like rent or food.
Hiding Your Activity
Concealing the amount of time or money you spend gambling from family, friends, or colleagues.
Difficulty Stopping
Finding it hard to walk away from a game session, even when you have intended to stop or told yourself you would only play for a short while.
Gambling to Escape
Using gambling as a way to cope with stress, anxiety, boredom, or personal problems rather than as a form of entertainment.
Neglecting Responsibilities
Missing work, study, or important family commitments because of time or mental energy spent on gambling activities.
If any of the above signs sound familiar: please pause your gambling activity now and contact the adds7 responsible gaming team at [email protected]. Our trained support staff can help you activate a time-out or self-exclusion immediately, without any friction or judgment. You are not alone, and help is available around the clock.
Self-Assessment
Ask Yourself These Questions
If you answer "yes" to two or more of the following, adds7 recommends taking a break and speaking with a support specialist.
- Have you ever spent more time or money on gambling than you originally intended during a single session on adds7 or any other platform?
- Have you borrowed money, sold belongings, or used savings to fund your gambling activity?
- Do you find yourself thinking about gambling frequently when you are not playing — planning your next session, calculating potential winnings, or replaying past losses?
- Have you tried to cut down or stop gambling and found it difficult or impossible to do so?
- Have family members, friends, or colleagues expressed concern about your gambling habits?
- Do you feel irritable, anxious, or restless when you are unable to gamble or when you are trying to reduce your gambling activity?
- Has gambling negatively affected your work, studies, finances, health, or personal relationships in the past 12 months?
- Have you ever lied to others about how much time or money you spend gambling?
Underage Protection
Protecting Young People from Gambling
adds7 operates a strict 21+ policy. No person under the age of 21 is permitted to register an account, make a deposit, or place any bet or wager on the Platform. This is not merely a terms-of-service requirement — it is a core ethical position of adds7 as a brand.
All new accounts on adds7 are subject to mandatory age and identity verification before deposits or withdrawals are enabled. Players are required to submit a valid government-issued identity document — such as a National ID card, passport, or driving licence — confirming they are aged 21 or above.
If you share a device with younger family members, we strongly encourage you to use browser-level parental controls or device-level access restrictions to prevent minors from accessing the adds7 Platform. Log out of your adds7 account after every session and keep your login credentials private.
For Parents and Guardians: If you suspect a minor in your household has accessed the adds7 Platform, please contact us immediately at [email protected]. We will investigate and take prompt action, including account suspension and reversal of any transactions where legally and technically possible. All reports of underage access are treated as the highest priority.
Report Underage Access
To report suspected underage access to adds7, email [email protected] with the subject line "Underage Access Report". Our team will respond within one Bangladesh Standard Time (BST, UTC+6) business day. All reports are handled with complete discretion and confidentiality.
Play Smart, Play Responsibly
adds7 is committed to being Bangladesh's safest betting and casino platform. Review our FAQ for more information, explore our games at your own pace, or contact our team any time you need support.